A screaming woman’s profane viral rant at restaurant employees in a Delaware restaurant was caught on video and has since gone viral. The woman, who was dining at Kathy’s Crab House & Family Restaurant, was filmed yelling at a group of people arguing that having a service dog in the dining room is “nasty,” and that there should be a “separate section” for people with animals.
Army National Guard veteran Bill Austin and his service dog JP had been dining at the restaurant when the woman screamed about the dog in front of Austin and his family.
“I’m leaving because the food is nasty and there’s a dog,” the woman yelled.
Immediately an employee defended Austin and JP -who helps his owner struggle with PTSD and wakes the veteran up when his past battles reoccur in frightening nightmares:
“He’s alive because he fought for our country,” the employee answered back to the irate woman.
The woman however had no intentions of letting the argument subside or just leaving. Instead she snapped back:
“Congratulations. My husband’s dad did too! My husband’s dad fought for the f*****g country! So what? It’s still nasty to me! It should be a separate section for a f*****g animal.”
And with even more complaints, the woman continued to yell and finally left with another man. Authorities are investigating, but it is not clear at this time if any charges will be pursued.
The Americans With Disabilities Act allows service dogs to accompany their handlers inside restaurants and all public buildings. People from all over the world have responded to the YouTube video supporting Austin and offering to buy both the veteran and his dog a meal. Not long after the embittered words and tragic scene occurred, the restaurant posted a sign outside of the restaurant:
“Service Dogs Welcome”
On Wednesday afternoon, the restaurant responded to the disturbing incident from the unidentified woman on their Facebook page apologizing to the public and using the situation as a teaching experience:
“We would like to express at this time how sorry we are over the embarrassing turn of events that occurred earlier this week in our restaurant, here in Delaware City.
It is unfortunate that some of the public are not familiar with federal regulations regarding service animals, which, in fact, do permit service animals into establishments such as grocery stores, public buildings and restaurants, giving aid and comfort to their masters in their time of need.
That being said, we would like to take what may have been perceived as a negative incident and turn this into a positive opportunity, by educating and enlightening the public about the role of service animals and how they help and serve many returning veterans who have suffered serious wounds and injuries, as well as those veterans suffering from PTSD.
So, at this time, we would like to announce that we will be sponsoring a fundraising effort for veterans and service animals thru the Montana Wounded Warriors. We would like to enlist your help as a sponsor, volunteer, or as a donor and help us enlighten and educate the public as well as to help those veterans in need.
Details need to be finalized at this time, but as they come together, we will make additional announcements to keep you apprised of our progress.
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Photo about service dog via YouTube
Video RJ Wisowaty, here: