Passenger removed from airlines with ’emotional support’ squirrel

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A passenger was removed from a Frontier Airlines flight on Tuesday night because she wanted to fly with her emotional support squirrel.

“The passenger noted in their reservation that they were bringing an emotional support animal but it was not incidated [sic] that it was a squirrel. Rodents, including squirrels, are not allowed on Frontier flights,” stated the airlines.

According to ABCNews, the Orlando Police Department removed the woman who was advised that squirrels are not allowed on board by Frontier’s support animal policy. Frontier’s website states:

“We do not accept unusual or exotic animals including but not limited to rodents, reptiles, insects, hedgehogs, rabbits, sugar gliders, non-household birds or improperly cleaned and/or animals with foul odor.”

Beginning November 1, the airline will only allow dogs and cats as emotional support animals.

When the woman was told of the policy, she refused to leave the plane. Everyone on board was then forced to deplane until the situation was remedied. The flight was delayed for two hours.

Remember the incident about the emotional support peacock?

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Yesterday in the news: Elderly golden retriever surrendered by man who said she smelled terrible – more here.

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4 replies
  1. Barkley's Mom says:

    I support those that need “emotional support” pets, but a Squirrel? I think that is going a bit over the top. I think people are just trying to cause trouble when they do something like this. I feel for the poor passengers that were delayed for 2 hours because of this.

  2. Adrienne says:

    I would have punched the woman in the face. Sorry, but if I were on a plane finally going on a vacation I was planning for a while only to deplane for 2 hours, yes, I would be more than mad. “Emotional support pets” if required are one thing and the requirements need to be consistent with all airlines and clearly stated for any and all passenger.

  3. Jan Barnes says:

    So how was this resolved? In any event, airline rules and regulations MUST be clear. Otherwise, as in this case, everyone suffers–including the poor squirrel.

  4. Dalma Bugg says:

    I’m not sure what the regulations are in the USA, but in Australia all service animals are required to wear specially emblazoned coats and the owner must carry the appropriate paperwork issued with the licensing/registration of the animal and their own relevant medical documents. These animals are allowed to travel on any and all public transport nationally and enter any building or premises open to the public nationally including all type es of food retail outlets. Support animals can be obtained but are not recognised under the law yet except for I believe, one State only though recognition and legislation is currently being sort. In this, it would be in the best interests of the USA public to seek the same from your various legislative bodies. I do feel for the passenger involved and for those delayed, as no doubt there was a very high stress level for all concerned but the at adult party is the airline for not properly setting out their bylaws on the subject.


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