A family in Houston, Texas, is blaming United Airlines for the death of their beloved dog, “Lulu.” According to Monday’s ABC 13 News, the dog was onboard a United Airlines flight which was delayed for two hours on the tarmac in Houston before departing to San Francisco.
By the time that the Rasmussen family was able to retrieve their five-year-old Cavalier King Charles Spaniel, she was dead.
United Airlines offers a program called “PetSafe” which is for pets who are not able to fly in the cabin. According to the website:
United Airlines’ PetSafe Program offers airport-to-airport delivery for animals and features a 24-hour live animal desk, the ability to track pets from origin to destination and more. Dogs, cats, household birds, rabbits, hamsters and guinea pigs may be accepted as cargo on United Airlines flights. Pets travel within United’s specially designed plane compartments that are pressurized in the same way as passenger cabins.
United has released a statement to ABC about Lulu’s death:
“We are so sorry to learn of Lulu’s passing and have reached out to our customer to offer our condolences and assistance. We are deeply upset any time an animal suffers an injury while traveling with us and especially grieved in the rare instance that one passes away. We are conducting a thorough review of this incident.”
Earlier this year, United Airlines received bad press after a giant rabbit named “Simon” perished while in the airline’s care. There are allegations that the big bunny “accidentally” froze to death while at Chicago’s O’Hare International Airport.
(ABC News Screenshot)
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